Talks & Seminars
Title: Who does what with data in UK retail organisations: a WICKED approach to energy management
Dr. Kathryn Janda, University of Oxford and University College London
Date & Time: September 25, 2017 10:00
Venue: Conference Room, 01st Floor, 'C' Block, epartment of Computer Science and Engineering, Kanwal Rekhi (KReSIT) Building
Working with Infrastructure Creation of Knowledge and Energy strategy Development (WICKED) was a UK-based research project seeking energy solutions for different retail market segments (2014-16). Stakeholders include landlords, tenants, and owner-occupiers. Through cooperative research, WICKED investigated clusters of technical, legal, and organizational challenges faced by retail organizations, including those with smart meters and energy managers (the "data rich") and those without (the "data poor"). This paper provides a snapshot of the existing energy data and analytics practices of six WICKED partners. Partners include four retail tenants (a multinational, full-service department store; a home improvement chain; a café chain; and an electronics retailer) and two landlords/managing agents (a property owner of UK community shopping centers, and a managing agent for a budget shopping center). Using quantitative data from partners, it provides a glimpse of current energy analytics within organizations. Using interviews with staff, it provides new information on the organizational context of energy management according to a 4C's "concern", "capacity" and "conditions" within a "communities" framework. These cases show that the data rich and poor will need different energy management solutions to maximize their energy efficiency and behavioral opportunities. The data rich may hire third-party experts to turn numbers into knowledge, and then discover the need for further communications strategies to engage staff. The data poor, on the other hand, have fewer opportunities to engage staff with empirical evidence. Further investigation is needed into how organizational cultures frame employee duties, behaviors, and expectations, particularly with regard to data and analytics.
Speaker Profile:
Kathryn Janda is an interdisciplinary, problem-based scholar in the Environmental Change Institute at the University of Oxford (UK). She is also a Principal Research Associate in the Energy Institute at University College London. Her research investigates how organizations and professions (re)design, use, own, and manage non-domestic buildings, focusing on the impacts of technological innovation, organizational decision-making, sustainability, and energy policy. She has BAs in electrical engineering and English literature (1988) from Brown University (USA) and an MSc (1993) and Ph.D. (1998) in Energy and Resources from the University of California, Berkeley. She has worked in the Energy Analysis Program at Lawrence Berkeley National Laboratory (USA); was appointed as an American Association for the Advancement of Science Environmental Policy Fellow at U.S. Environmental Protection Agency (US EPA); and taught Environmental Studies at Oberlin College (Ohio, USA). Her research has been supported by the UK Research Councils, Electricité de France, the US Environmental Protection Agency, the UN Department of Economic and Social Affairs, and the World Bank. She has served as an advisor to the UK Department of Energy and Climate Change, the US Environmental Protection Agency, and the US Department of Energy. She sits on the research committee for the Green Growth Knowledge Platform on Behavioral Insights, and serves on the editorial boards of three journals: Energy Research and Social Science, Building Research and Information, and Architectural Science Review.
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